We hope you are staying healthy and safe in these difficult times.
Our hearts go out to those impacted by COVID-19, as well as those whose jobs, schools, and livelihoods have been impacted. We remain focused on the health and safety of our employees, customers, and communities.
In the same vein, we are taking important steps to continue delivering value while maintaining everybody's safety and wellbeing.
Our warehouse team has been working diligently to ensure that your orders continue to ship as usual. Nevertheless, given our current circumstances of COVID-19, please know that it may take additional time for us to process and ship your orders. We are closely monitoring guidelines from the CDC, WHO, and NHS to ensure that we are following all recommended protocols. The United State Postal Service (USPS) is experiencing high volume and delays during the Covid-19 Pandemic, which may affect the timing delivery. Please allow 7 days for your orders to arrive once shipped. If any concern—we will always ensure you receive your order. Thank you so much for your patience! .
Once subscribed, a personal stylist will begin working on your order, the jewelry will be handpicked to match your style's profile. Orders Begins shipping out from the 10th to 15th of the month and estimated delivery dates under normal circumstances are 2-3 days after been shipped. Shipment and delivery schedules may be affected by regional and federal holidays. Given uncertainties in shipping and circumstances outside our control (labor strikes, weather, pandemic, etc.).
When placing an order, you should receive an email confirming your order shortly after completing your transaction. If you do not receive the email, please check your spam or junk folder before contacting Kloxet. Tracking information will be posted on your profile page once the order's shipping information is generated. If you have any questions about the delivery of your order please contact us at [email protected] or send us a message at Contact Kloxet.com.
Subscription Cost: Subscription is a flat montly fee with no hidden fees or extra cost, FREE SHIPPING is included.
Cancellation: There is no commitment or agreement, feel free to cancel at any time. To Cancel your account, please log onto your profile page and hit the “Cancel Subscription” button. If any issues, please contact us at [email protected]
Re-take Quiz: To change or re-take the quiz, please log onto your profile page and click “Re-take Quiz”. Profile changes must be submitted by the 10th of the month so it gives time to your stylist to work on your order before being shipped.
Please email us at [email protected]